Frequently Asked Questions
Frequently Asked Questions
Our cleaners deep clean all areas within the property- kitchen, living room, bedrooms, bathroom and toilets. If you wish to target any specific areas and do a partial deep clean, please kindly let us know and our Customer Service team will revise the duration and the quote.
It is not necessary to be in the property. You can let the cleaner into the property (or instruct where to collect the keys) and arrive by the end of the session. You can alternatively advise the cleaner how to lock and where to leave the keys (if applicable).
No, as it depends on the size and condition of the property. The duration of the cleaning is approximate and based on a number of factors. Cleaners will try to do their best within the given timeframe. Deep cleaning times vary depending on the property and some jobs might take longer to complete.
Yes, oven cleaning is included into the deep clean. If you wish to exclude oven cleaning, then please kindly let our administration team know. If you have more than 1 oven in the property, please inform us as well.
Internal window cleaning is included in your deep cleaning service.
Yes, we provide professional cleaning materials for all deep cleaning and end of tenancy cleaning. We are able to provide cleaning equipment (vacuum cleaner, mop & bucket) for an extra charge. If you require eco-friendly cleaning solutions, please request this when arranging a booking with us.
The number of cleaners will depend on the availability and the size of the property. If you have a large property and prefer a shorter duration, our customer service team can check for the availability of 2 or more cleaners.
Our deep cleaning service is a more personalised service to fulfil your specific requirements (property needs a thorough cleaning, spring cleaning, before moving in, before/after selling, before baby arrives, etc.) Our end of tenancy cleaning is a top to bottom specialised service, which meets the standards set by estate agents and landlords and is carried when customer moves out of the property.
Yes, certainly. We are able to provide a professional carpet steam cleaning for an additional cost. If you wish to include a professional steam cleaning of your carpets, rugs or upholstery, please advise at the time of arranging a booking.
If you booked a carpet clean or a service that requires delivery of equipment we will need available parking near the property. Parking charges are extra cost in case you will not be able to provide a parking permit or free available parking near the property.
We don’t have any cancelation fees or penalties, things happen and we only charge clients for successful cleans.
Are you moving out or just prefer a one-off session? No problem. Please give us at least 1-2 days notice and we will be able to send one or more specialist cleaners. Here are the cleaning services we provide:
Our domestic, residential cleaning services are ready to suit your needs. Our domestic cleaning services come with Employers Liability insurance and Public insurance cover to give you a rest of mind, and we do not lock you to an annual contract. All our cleaning personnel is reference checked. We require proof of address, references from a previous employer and proof of ID passports, and eligibility to work in the UK legally. If you would like to enquire about employing a residential cleaning service through Gurus Cleaning Ltd please fill out our inquiry form and we will get back to you.
Over time, some parts of your home might accumulate layers of dirt, grease, and grime that a regular cleaning just can’t handle. A deep cleaning service takes care of all those overlooked areas since the following extras are automatically included: inside cabinets, inside the fridge, inside the oven. Our deep cleaning professional will scrub the toilets, baths, and sinks, and make the bathroom floors and tiles sparkle. Smaller details, such as door frames, will not be overlooked and will be cleaned with expert used cleaning materials. In the kitchen, we will deep clean the oven and cooker, dishwasher, the fridge, as well as all the smaller kitchen appliances, such as kettles, microwave ovens, toasters, etc. We will also clean all the cupboards and drawers. Bedroom Cleaning Services include dusting surfaces, furniture, removing spider webs, cleaning windows internally, curtain rails, skirting boards, door frames, switches, sockets, etc. We do not have the policy of charging extra for the weekend cleanings. Our team welcomes last-minute orders; however, they are subject to the availability of our cleaners.
Professional and reliable cleaners will ensure that you leave a clean property that will impress the property owner or impress you when moving into a rented property.
Gurus Cleaning Ltd end of tenancy cleaning team will bring all the tools and products necessary for the perfect completion of the job in question. Our end of tenancy cleaning service will take care of everything while you could continue working, resting whatever the case might be. Gurus Cleaning Ltd can definitely help you if you are moving out or moving into a rental property!
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